We require proof of your incidents and incurred costs, in order to pay your claim. You can provide proof in the way of:
- Payment receipts or invoices showing paid amounts – under our policies, stat decs don’t count as proof of ownership
- Official reports (e.g. police reports, hospital reports)
- Statements from companies like airlines, hotels
- Bank statements
If you do not have any of the above to support your claim, please contact us on 1300 235 444 and we’ll see what we can do!