Do I Have to Submit Receipts or Documents With My Claim?


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Yes, we require proof of your incidents and incurred costs in order to pay your claim. You can provide proof in the way of:

  • Payment receipts or invoices showing paid amounts
  • Official reports (e.g. police reports, hospital reports)
  • Statements from companies like airlines, hotels
  • Bank statements

If you do not have any of the above to support your claim, please contact us on 1300 235 444 and we’ll see what we can do!