The travel agent/ tour operator/airline company that I booked with has gone into administration. What should I do?


Created on

If you are an Tick Insurance policyholder and have lost your holiday, we will change the dates on your insurance policy to cover your new holiday. To arrange this, please contact our customer service team on 1300 401 177 within 30 days of the travel company going into administration.

Alternatively Tick Insurance cover if a travel service provider goes into administration under the Financial Default section of the policy. This cover is available up to a maximum of $1000 on the Standard and Top policies. Tick Insurance do not offer cover for Financial Default for travel agents, tour operators or booking agents going into administration.