FAQ

• How can we help you if you are experiencing vulnerability?
• How does travel insurance play role for loss of baggage?
• Do you provide cover for missionary workers?
• How do you cover accidental damage?
• Do you provide cover for iPads?
• How do you cover emergency evacuation?
• Am I covered for cancellation of my trip?
• How do you cover trip curtailment?
• Do you cover electronic devices?
• Do you cover stolen goods?
• Do you cover missed flight?
• Is dental treatment covered?
• Am I covered to take part in hazardous sports and activities?
• What is the car rental excess waiver?
• Do you provide cover for collision?
• What does the Rental Vehicle Excess benefit cover?
• Am I covered for stopovers?
• What does hospital cash benefit mean?
• Is there a policy that can cover me for more than 15 days for rental vehicle excess?
• I am covered for Rental car Vehicle Excess if hired for more than 15 days?
• What does Rental Vehicle Excess covers?
• Am I covered for missed connecting flights?
• The travel agent/ tour operator/airline company that I booked with has gone into administration. What should I do?
• Am I covered if my family member gets sick and I have return home?